Case studies

The same broken flow, fixed across a dozen industries

Every case below runs on one pattern: unstructured work comes in, someone re-keys it by hand, and the automation replaces that with parse, validate, sync, notify. We're a new agency, so these outcomes are grounded in real industry and vendor benchmarks, not named-client claims we haven't earned. Named examples are attributed to the source.

Flagship example · immigration consultancy

From scattered leads to a filed application, on autopilot

A mid-size consultancy handling family, work, and study visas across a multilingual client base. The expert work was strong; the operations around it were drowning the team.

Before
  • Leads scattered, often answered a day late
  • Same details re-keyed into 6–7 forms
  • Documents chased over email
  • Deadlines tracked in spreadsheets
After
  • One inbox, auto-qualified in minutes
  • One intake auto-fills every form
  • Client portal with checklist & reminders
  • Deadline engine creates tasks itself
days → mins
lead response
Reply before competitors
~90%
fewer chase calls
Portal replaces email
40–75%
less prep time
Data flows into forms
~78%
fewer filing errors
Validated intake

Composite built from published immigration and professional-services benchmarks (Sisu Legal via Gavel, US Tech Automations, Content Snare). Your actual numbers are measured from your own deployment.

More industries

Service, commerce, and back-office

Different businesses, same spine: parse the intake, validate it, sync it to your system of record, and notify everyone automatically.

B2B supplier invoicing

Invoices that process themselves

Supplier invoices land as PDFs and get keyed in and matched to POs by hand. We capture, 3-way match, route approvals, and post to your ERP, humans touch only exceptions.

We automate: capture · PO matching · approvals · ERP posting
8 → 3 daysinvoice cycle (Purple)
<3 minper invoice (REVA)
$2.78best-in-class cost/invoice
Wholesale & distribution

Purchase orders that key themselves

Orders arrive as email PDFs, phone calls, and EDI, then get re-keyed line by line into the ERP. We parse each order, validate it against your catalog, and post it touchless.

We automate: order intake · SKU matching · ERP entry · exceptions only
45 → 5 minper order (Gemlux)
1,000+ hrs/moreclaimed (Sonepar)
~100%data accuracy
Retail & e-commerce

Stock that never oversells

Selling on Shopify, Amazon, and marketplaces means stock drifts and the last unit sells twice. We sync inventory in real time, route orders to fulfillment, and push tracking back.

We automate: inventory sync · order routing · labels & tracking · dropship
oversellseliminated (Homescapes)
2,000+orders/day, no re-keying
−25%fulfillment delays
Real estate

Leads answered before they cool

Portal leads scatter and follow-up depends on who's free. We centralize capture, route by rules, reply in minutes, and run transaction coordination from offer to close.

We automate: lead capture · instant follow-up · TC checklists · closing
<2 minlead response
+27%lead conversion
5–8 hrssaved per deal
Field service & trades

Never miss a job to voicemail

A missed Sunday call is a lost job. We add 24/7 booking, smart dispatch, on-the-way texts, and in-the-driveway invoicing, then ask for the review automatically.

We automate: booking · dispatch · reminders · invoice & reviews
80%call-booking rate (Riley)
+170%avg deal size (Riley)
~80%paid within 3 days
Logistics & freight

A shared inbox that dispatches itself

Rate-cons, BOLs, and PODs pile up in an inbox and get re-keyed into the TMS. We extract every document, book and track loads, and turn PODs into invoices automatically.

We automate: quote & booking · document extraction · tracking · invoicing
2× capacityno new hires (LogisticsFox)
~53 hrs/more-keying removed
−80–90%data entry
Recruitment & staffing

Screen faster, submit sooner

Agencies win on speed-to-submit. We automate resume screening, interview scheduling, candidate nurture, and the CRM admin that eats a recruiter's day.

We automate: screening · scheduling · nurture · CRM updates
−76%time-to-fill (Andiamo)
2×client submissions
<12 hrssubmission cycle
Insurance

Quotes in seconds, renewals that hold

Re-keying one submission into several carrier portals, then losing renewals to a spreadsheet. We automate intake, multi-carrier quoting, proposals, and the renewal pipeline.

We automate: intake · multi-carrier quoting · proposals · renewals
mins → secsquote delivery
~94%fewer missed renewals
~30%higher close rate
Accounting & bookkeeping

Onboard clients in days, not weeks

Proposals, engagement letters, onboarding, and document collection repeat on every client. We automate the whole path, especially before tax season.

We automate: proposals · e-sign · provisioning · document collection
11 → 3 daysto onboard
~77%less admin per client
same-dayengagement letters
Order-to-cash & collections

Get paid without the chasing

Nearly half of B2B invoices are paid late, and chasing them is manual. We automate invoicing, dunning sequences, payment links, and cash reconciliation to cut DSO.

We automate: invoicing · reminders · payment links · reconciliation
−30%receivables (MedUS)
+27%cash flow (MedUS)
12–18 daysfaster collection
Returns & RMA

Returns handled in seconds

Agents verify orders, type up carrier labels, email them, then process refunds by hand. We add a self-service portal, auto-labels, refund triggers, and status updates.

We automate: return portal · labels · refunds · status notifications
20 min → 90sper return (Travelpro)
−85%support hours
fewer"where's my refund?"

Don't see yours?

We've also mapped flows for law firms, healthcare clinics, property management, manufacturing job shops, and marketing agencies. If your business runs on lead-to-cash, there's a flow for it.

Map your workflow →
How we treat these numbers. The figures above come from independent industry research (Ardent Partners, Atradius) and named case studies published by software vendors (Conexiom, ABBYY, ReturnGO, ServiceTitan, Stampli, Recruiterflow), not from named PakaiTech clients. Named results are attributed and credible, but they're self-selected wins, so we present them as what's achievable, not guaranteed. For your engagement we baseline your current numbers first and report the real before-and-after from your own systems.

See what the numbers would be for you

Book a free audit. We'll map your workflow and estimate the time and money you'd get back, specific to your business.